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Patron Services

Patron Record

The Franklin: PennKey Library Account screen displays four informational tabs:
  • Profile - includes name, email, phone, address, PennCard number, PennCard expiration date, and Library account type. This screen also provides a summary of items checked out and requested, as well as total fines.
  • Checked out - lists Penn, BorrowDirect, and E-ZBorrow items checked out. The Due/Expires column includes due dates, outstanding charges, payment history, with the total amount due at the bottom. You may renew items from this page.

  • Renewal can be blocked for a number of reasons
    The item may not be eligible for renewal
    Excessive fines and fees
    Your account may have expired
  • Requests - provides information on holds, Penn library requests, as well as links to check the status of any BorrowDirect, E-Z Borrow, and InterLibrary Loan/Document Delivery requests.
  • Fines/Fees - includes posted date, item information, fine/fee type, fine/cost, amount paid, and balance remaining.
Last update: Wednesday, 24-Jun-2015 12:05:59 EDT
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