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Requesting Library Materials

Patron Services in Franklin

Requesting Library Materials

Checked Out
When the status of an item is "checked out," click on the "Request options" link and log in with your PennKey and password to see the variety of delivery services available. These include E-ZBorrow and BorrowDirect (for expedited delivery from one of our partners) and Interlibrary Loan. It is also possible to recall the item from the current borrower. Delivery time for recall is typically a minimum of 10 days and should be considered a Last Resort option, to be used only if an item cannot be secured from one of the cooperative lending services listed above.
In Process
PennKey holders may use this request for expedited processing of an uncataloged item. You will be notified when the item is ready for pick up. With the record on the screen, follow the "Expedite processing" link and log in with your PennKey and password. Follow the instructions to complete the form and click "Submit."
On Order
Use this process if you wish to request an On Order book from E-ZBorrow, BorrowDirect, or Interlibrary Loan, or to be notified when an ordered item arrives at the Penn Libraries. With the record on the screen, follow the "Request options" link and log in with your PennKey and password to see the variety of options available. Since we cannot predict when an on-order item will arrive in the library, we suggest you request a copy of the item through E-Z Borrow, BorrowDirect, or Interlibrary Loan rather than using the Hold upon Arrival option.
Get from LIBRA or a Penn Library
Patrons may request delivery of items from LIBRA or any other Penn Libraries location. Most libraries in the Penn system may be designated as the pickup location. Note that deliveries are made twice daily, Monday - Friday, from LIBRA to Van Pelt Library and once a day to other libraries on campus. Deliveries are made on Monday and Wednesday to and from the Library at the Katz Center for Advanced Judaic Studies and Pennsylvania Hospital Library. The Biddle Law Library does not participate in this delivery service.
Delivery requests from LIBRA or from any other Penn Libraries location are not available directly in the new Franklin at this time, but must be made from "Classic" Franklin (this functionality will be coming to New Franklin). To place a request, click on the Request it link in either the brief or full record in the new Franklin. This will lead back to Classic Franklin where you can place the delivery request. Visitors who do not hold a PennCard or Library Courtesy Card must use the library's Request for Book/Recording/Video from LIBRA form to place a delivery request.
Get Article Copy from LIBRA
Any patron may request a copy of a journal article located in LIBRA. Be sure to provide complete citation information for the article needed. To place a request, follow the instructions above as for books. Visitors who do not hold a PennCard or Library Courtesy Card must use the library's Request an Article from LIBRA form to place a delivery request.
Lost or  Missing
For Penn books that are lost or missing, Penn patrons may request a different copy from E-ZBorrow, BorrowDirect, or Interlibrary loan. With the record on the screen, follow the "Request options" log in with your PennKey and password to see the options available.
Put on Course Reserve
Faculty, and for some libraries, Teaching Assistants, may use these forms to submit bibliographic information directly to the appropriate library reserve desk for books needed for course reserve. See additional Course Reserve Information
Books by Mail
This service is restricted to Penn graduate students and faculty who live 75 miles or more from Philadelphia. For more information and to register for this service see Books by Mail.
Last update: Tuesday, 22-Apr-2014 12:43:00 EDT
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