Blackboard Courseware Support
Last update: Monday, September 25, 2006
Courseweb Status & Updates
Blackboard Status:
The Blackboard Status Report provides information about known system outages. System administrators will use the status page to communicate information about system problems and, when possible, provide an estimation of anticipated downtime.
Bb-Announce List:
The Blackboard Support Team provides an e-mail list service which will provide you with any important system announcements, such as planned/unplanned downtime and status reports. Any University of Pennsylvania affiliate may subscribe. This list is employed solely for announcements and is configured to use an administrators-only reply-to address, rather than an address directed to all list subscribers. You will not receive e-mail from other subscribers.
To subscribe or unsubscribe to Bb-Announce, please visi the following web address: http://ccat.sas.upenn.edu/cgi-bin/sublist?list=bb-announce.
Courseweb Documentation
Penn-Specific Tutorials & Troubleshooting
Blackboard Documentation:
General Support
- Instructor Getting Started Guide (updated 22-Sep-06)
- Student Getting Started Guide
Tool-Related Support
- Wimba
- Learning Objects
Troubleshooting:
- Access Guide: (updated 9-17-03)
- Client Browser Configuration Guide (Blackboard Inc.©)
Documentation & Tutorials Produced by Blackboard Inc.©
User Guides:
Tipsheets & Tutorials:
NOTE: Animated tutorials denoted by "[ HTML | SWF ]" require Macromedia Flash player to view. The plug-in comes embedded in Penn's Supported Browsers.
Newest Blackboard Tools and Features:
- Multi-Language Support by Institution, Course and User
- Adaptive Release
- Review Status
- Advanced Assessment Questions
- Assessment Question Completion Status
- Randomize Multiple Choice Answers
- Assessment Creation Metadata Options
- Performance Dashboard
- Syllabus Builder
- Advanced Course Menu
- SCORM 2004
- Gradebook Null Option
- External Link Item Type
- Creating an Assignment [ HTML | SWF ]
- Completing and Submitting an Assignment [ HTML | SWF ]
- Grading an Assignment [ HTML | SWF ]
- Digital Drop Box vs. Assignments
- Gradebook Icons and Definitions
- Weighting Grades by Category or By Item
- Creating a Discussion Forum [ HTML | SWF ]
- Archiving Discussion Board Threads [ HTML | SWF ]
- Working with Discussion Board Options [ HTML | SWF ]
- Creating and Managing Groups [ HTML | SWF ]
- Saving PowerPoint Presentations as a Web Page
- Importing a Web Site
- Using HTML in Blackboard
- Checklist for Building a Blackboard Course Website
- Eight Ways to Get Students More Engaged with Online Conferences
Forms
- Get Help
- Request Course Site (Instructors & TA's only)



