Clair is responsible for the development of a new knowledge base of critical environmental data and information about trends in higher education, in Penn scholarship, teaching, and academic support, and in services and technologies emerging in libraries. She synthesizes this information in ways that inform planning, service development and improvement, organizational learning, and mission continuity during disruptive events.
Before coming to the Libraries, Clair was Associate Director of Data, Technology and Processes at the McNulty Leadership Program of the Wharton School. In that role she created and implemented an organization-wide strategy and approach for data collection, analysis, and reporting. She managed the flow of data into the Program’s data warehouse, executed program and outcomes evaluations, and served as the in-house resource for technology and best practices in research and evaluation. Prior to Wharton, Clair held similar research analyst posts for the San Diego City College, and the Center for Sustainable Energy, also in San Diego.
Clair holds a PhD from Boston College in Educational Research, Measurement and Evaluation, and a Bachelor’s degree in Industrial and Systems Engineering from Rutgers University.