Jon's primary responsibilities include leading public, technical, and digitization services. He has also established the Libraries' Accessibility Office, which works closely with the University's Office of Student Disabilities Services and Learning Resources Center. Finally, he oversees the Libraries' Community Outreach and Engagement program to work with local nonprofits on re-establishing and operating over a dozen public school libraries in the city of Philadelphia.
He holds a BA in Philosophy from Temple University, an MLIS from Drexel, and an MS in Higher Education Management from the University of Pennsylvania. His doctoral work is in Higher Education at Temple University. In 2016, he was selected as a Senior Fellow in UCLA's Graduate School of Education and Information Studies.