6/7 Van Pelt Closure: Due to needed electrical switchgear and breaker replacement, the Van Pelt-Dietrich Library Center will be closed on Saturday, June 7. It will reopen for regular hours on June 8.

Changes coming to Books by Mail: Starting in fall 2025, Books by Mail items will only be shipped to addresses in the contiguous United States 50 miles or further from campus. We will make exceptions for students, faculty, and staff with disabilities. Learn more

Fisher restoration: Fisher Fine Arts Library is open and operating normally during ongoing exterior work. Find more details about this important restoration project.

Virshae uses established research and statistical methods to study, analyze, and recommend improvements to service deliveries in efforts to improve overall user satisfaction and efficiency.

Before coming to Penn, she worked for start-up technology companies as a UX/UI Designer and Researcher, collaborating and supporting cross-functional teams to build out mobile apps and virtual reality gaming systems. Prior to embarking on a career in the UX industry, she worked as a master's level mental health clinician in both outpatient and K-12 settings. She trained and managed with a multidisciplinary team that sustained a therapeutic caseload of 20 to 25 students, and she developed or expanded course content and assessments for online learning management system.

Virshae holds a B.A. in Social Relations with a minor in Psychology from Cheyney University of Pennsylvania (the first historically black college and university). She holds an M.A. in Education Counseling Psychology from Temple University and a Post Graduate Certification in Human-Computer Interaction and User Experience from Drexel University

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